Client Check-In System
Wait peacefully.
Simple. Elegant. Professional.
Everything you need. None of what you don’t.
Check in via:
Frictionless client check-in. Instant provider notification. Zero guesswork. A simple check-in system that has all of what you need, none of what you don’t, at a price you can afford.
Built by a therapist. But designed for any business looking to elevate their client experience.
The old way of greeting your clients
- Listening for the squeaky (or slamming) door
- Getting up multiple times to peek into the waiting room
- Clients texting “I’m here” on your personal phone
- Staff taking shifts at the front desk
Small interruptions add up to hours every month.
The heerio way
Simple setup. No hardware needed.
Your client checks in
Your client arrives and checks in — a couple of simple taps, and they're greeted with your name and photo. Calm, personal, seamless. They can check in from the app, a kiosk in your waiting area, or a QR code — whatever works best.
You’re notified
A push notification on your phone. That's it. No more texting back and forth from your personal phone.
You reply
Tap the notification, open your dashboard. Send a one-tap reply — or just walk out to meet them.
Works for virtual sessions too.
Your client joins on time, or pings you through heerio to let you know they’re running late. No more sitting and wondering on Zoom.
Grows with your business.
One product. Three ways to use it.
One location. One screen.
No setup complexity. No features you don't need. Just a clean check-in screen that works from day one.
Multiple offices. One dashboard.
Get every office set up on heerio and manage them all from one dashboard — or let trusted staff handle their own. Simple.
Shared building. Separate businesses.
Give every tenant a professional check-in experience without managing it for them. They handle their own setup. You manage the building.
Whichever fits, you get built-in reporting — check-in volume, peak hours, and trends across every location.
Your time is precious.
The door check. The back and forth status updates to your personal phone. The peek into the waiting room. Small interruptions. Lost time waiting and wondering. It all adds up — and heerio gives it back.
Curious what you’d reclaim? Each waiting-room check costs about a minute. Try the numbers for yourself.
You get back
$3,600 / year
back in your practice
That’s over a dozen full sessions worth of time — yours to reclaim.
Based on average check-in and admin time saved per client arrival.
With heerio — you make the time leading up to your session truly yours.
Your client’s status, straight to your phone.
I’m here
When they arrive, you know right away.
Running late
They let you know how many minutes they’re behind schedule. No text needed.
Can’t make it
Something came up? Your client lets you know — so you’re not sitting around waiting.
No more texting back and forth from your personal phone. No waiting and wondering when your client is running late.
“I built heerio to solve something I’d written off as ‘just part of the job’ — getting up between sessions to check if my next client had arrived. Most days I was making two or three trips. Then I did the math. Those routine interruptions were costing me thousands of dollars a year.”
— Alejandro Berthé, LCSW-C, Founder
No PHI, by design.
heerio never stores patient names, records, or session details. Check-ins are deleted automatically. There’s nothing to breach because there’s nothing to store. No BAA required. No compliance headache. Just a simple notification that your client has arrived.
Simple, transparent pricing.
Single Location
All your providers on one simple check-in screen. Works great whether you're one practice or a group of independents sharing a suite.
- Unlimited providers
- Unlimited clients
- Unlimited check-ins
- Push notifications
- “Running late” and “can’t make it” alerts
Multi-Location
Includes 2 locations
+ $7.99/mo each additional location
Multiple offices, one practice. Each location shows only its providers.
- Everything in Single Location, plus:
- Assign providers to specific locations
- Location Admins for each office
- One dashboard with full visibility
Shared Workspace
Includes 2 companies
+ $7.99/mo each additional company
Multiple companies, one check-in screen. Each business only shows its own people. Perfect for shared offices and managed buildings.
- Everything in Multi-Location, plus:
- Company selection screen on check-in
- Tenants manage their own profiles
- Add or remove tenants as leases change
Need more than 10 locations or a custom setup? Contact us at support@heerio.app
A serene start to every session.
A peaceful waiting room. A present clinician. With heerio — your time leading up to your session is yours again.
30-day free trial at launch — no credit card required